Please read these Terms and Conditions carefully before using the m96 casino platform. This document outlines your rights and responsibilities as a member, platform policies, game rules, and conditions related to financial transactions.
A summary of the six most important aspects you need to understand before using the m96 casino platform.
Only individuals aged 18 and above are eligible to register and use the m96 casino platform. Account registration is free, and KYC verification is required to confirm member identity for the security of all.
All deposit and withdrawal transactions are processed through supported payment methods. Winnings withdrawals are processed within the stipulated timeframe, subject to certain conditions outlined in the full terms.
Every bonus and promotion offered by m96 casino is subject to clearly defined wagering requirements. Players are encouraged to read the bonus terms carefully before claiming any offer.
Each member is responsible for keeping their account password confidential. m96 casino will never ask for your password through any channel. Do not share your login credentials with anyone.
The use of automated software, bots, or any unauthorized methods to manipulate games is strictly prohibited. Violations will result in account termination and freezing of all associated balances.
Should any dispute arise regarding an account or transaction, members may contact the m96 casino support team for discussion and resolution. All disputes will be resolved in accordance with established procedures.
These Terms and Conditions constitute a binding agreement between you ("Member" or "User") and m96 casino ("Platform", "We"). By registering an account or using any part of the m96 casino platform, you hereby agree to be bound by all provisions contained in this document.
The scope of this agreement covers all services provided by m96 casino, including but not limited to slot games, Live Casino, sports betting, promotions, bonuses, financial transactions, and all communications between members and the platform.
The term "Platform" refers to the m96 casino website and all services provided therein. The term "Account" refers to the personal account registered by a member. The term "Transaction" covers any deposit, withdrawal, or fund transfer activity on the platform.
Registration and use of the m96 casino platform is restricted to individuals who have reached the age of 18. We reserve the right to request proof of age from any member at any time. If a member is found to have registered under the required age, the account will be terminated immediately and all related transactions will be voided.
Each individual is only permitted to hold one active account on the m96 casino platform. Registration of multiple accounts by the same individual is strictly prohibited. If duplicate accounts are identified, all associated accounts will be suspended pending investigation, and any balances and bonuses within those accounts will be voided.
As part of our commitment to security and fraud prevention, all members are required to complete the identity verification (KYC) process. Documents that may be required include:
KYC verification is an important step to protect your account from unauthorized access. This process is typically completed within 24 business hours.
M96 casino supports a wide range of payment methods popular among Malaysia users, including local bank transfers and approved e-wallets. All financial transactions are processed through a payment system secured with 256-bit SSL encryption to ensure the safety of your funds.
Minimum and maximum deposit limits vary depending on the selected payment method and the member's account level. The latest deposit limit information will be displayed on the cashier page within the platform. m96 casino reserves the right to adjust deposit limits at any time with reasonable notice.
Withdrawal requests will be processed once all relevant conditions are met. Processing times depend on the chosen withdrawal method. Before the first withdrawal can be processed, members are required to complete full KYC verification.
Members are responsible for ensuring that the bank account or e-wallet details provided are accurate and belong to them. m96 casino is not liable for any delays or failed transfers resulting from incorrect information provided by the member.
All bonuses offered by m96 casino, including welcome bonuses, reload bonuses, and cashback, are subject to the specified wagering requirements. A wagering requirement refers to the total amount you must bet before any bonus or winnings derived from it can be withdrawn.
For example, if the wagering requirement is 30x and you receive a RM100 bonus, you must place bets totaling RM3,000 before the bonus balance is eligible for withdrawal. The specific requirements for each promotion will be clearly stated on the relevant promotion page.
Each bonus has a set validity period. Bonuses not used within the given timeframe will expire and be automatically forfeited without notice. Members are encouraged to check the bonus validity period before claiming.
M96 casino reserves the right to void bonuses and related winnings if there is evidence of bonus system abuse. Activities considered as abuse include:
All games available on the m96 casino platform use a certified Random Number Generator (RNG) verified by an independent body. This ensures that every spin, card hand, or game outcome is entirely random and cannot be predicted or manipulated by any party, including the platform itself.
The use of any third-party software, automated bots, scripts, or tools designed to provide an unfair advantage in games is strictly prohibited. This includes, but is not limited to, card counting software, automated betting bots, and real-time analysis programs that compromise the integrity of gameplay.
Members are required to behave respectfully towards Live Casino dealers and fellow members while using the platform. Threatening language, offensive remarks, or inappropriate content in the chat is strictly prohibited and may result in account suspension.
As a member of m96 casino, you are fully responsible for all activities that occur within your account. This includes all bets, transactions, and communications made through the account, whether by yourself or by any party who gains access to it.
You are responsible for keeping your account login credentials confidential. Please choose a strong and unique password for your m96 casino account. We recommend using a combination of uppercase letters, lowercase letters, numbers, and symbols. Never share your login details with anyone, including family members.
M96 casino is committed to promoting responsible gaming practices. We encourage all members to:
For more information on responsible gaming and the tools we provide to help you, please visit our Responsible Gaming page.
M96 casino values the privacy of all members. We collect and process your personal data only for the purposes stated in our Privacy Policy. Your data will not be sold or shared with third parties without your consent, except where required by law.
All personal data is stored on servers protected with high-grade encryption. We implement appropriate technical and organizational measures to prevent unauthorized access, data loss, or damage. For full details on how we manage your data, please refer to our Privacy Policy page.
M96 casino reserves the right to suspend or terminate the account of any member at any time if there is evidence or reasonable suspicion of the following:
Members may close their account at any time by contacting the customer support team. Account closure requests will be processed once all pending transactions have been settled. Any valid balance remaining in the account will be returned to the member via the original payment method.
M96 casino is not liable for any indirect, consequential, or punitive losses arising from the use of the platform, including but not limited to financial losses resulting from game outcomes, technical service disruptions, or unauthorized access caused by the member's own negligence.
The platform will make every effort to ensure continuous service availability. However, we do not guarantee that the platform will be free from interruptions or technical errors at all times. In the event of a technical disruption affecting an ongoing game, m96 casino will resolve each case fairly based on available system records.
M96 casino reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Material amendments will be communicated to members via an in-platform notice or by email at least 7 days before taking effect, except for amendments required by law which may take effect immediately.
Continued use of the platform after any amendments take effect will be considered your acceptance of the revised terms. It is the member's responsibility to review this page periodically to stay informed of the latest applicable Terms and Conditions.
If you have any questions regarding these Terms and Conditions, please contact the m96 casino customer support team, available to assist you 24 hours a day, 7 days a week. You may also refer to our FAQ for answers to frequently asked questions.